1. Overview

This Acceptable Use Policy ("AUP") governs how you may use the agenticlive platform, services, APIs, and AI agents operated by NGX Labs LLC ("Company," "we," "us"). This AUP is incorporated into and forms part of our Terms of Service.

agenticlive is designed to empower businesses with autonomous AI capabilities. That power comes with responsibility. This policy exists to protect our users, third parties, and the integrity of the platform.

We reserve the right to update this policy at any time. Continued use of the Services after changes constitutes acceptance.

2. Prohibited Conduct

You must not use the Services, directly or indirectly, to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon or misappropriate any intellectual property, privacy, or other rights of any third party
• Engage in fraud, deception, identity theft, or impersonation of any person or entity
• Harass, threaten, intimidate, stalk, or abuse any person
• Generate, distribute, or facilitate spam, phishing, smishing, or unsolicited bulk messaging
• Conduct or facilitate unauthorized data collection, scraping, or surveillance of individuals
• Facilitate illegal gambling, lottery, or pyramid schemes
• Promote or sell illegal drugs, controlled substances, or drug paraphernalia
• Facilitate human trafficking, exploitation, or modern slavery
• Produce, distribute, or solicit child sexual abuse material (CSAM) - zero tolerance, immediately reported to authorities
• Finance or facilitate terrorism, extremism, or acts of political violence
• Engage in market manipulation, securities fraud, or insider trading
• Operate money transmission, unlicensed financial services, or cryptocurrency schemes
• Produce counterfeit documents, currency, or fraudulent credentials

3. AI-Specific Restrictions

Given the autonomous nature of AI agents, the following additional restrictions apply:

• No deceptive AI personas: You may not deploy agents that falsely claim to be human when sincerely asked, or that conceal their AI nature in ways that materially deceive users
• No autonomous high-stakes decisions: AI agents must not make final, unreviewed decisions with legal, medical, financial, or safety consequences for individuals without appropriate human oversight
• No adversarial AI use: Do not use agents to circumvent other AI safety measures, generate adversarial prompts, or exploit AI model vulnerabilities
• No automated mass surveillance: Agents may not be used to aggregate personal data for surveillance, profiling, or tracking individuals without their knowledge and consent
• No synthetic media for harm: Do not generate deepfakes, non-consensual intimate imagery, or synthetic media designed to defame or defraud
• No political disinformation: Do not use agents to generate or distribute coordinated disinformation campaigns or synthetic political content at scale
• Compliance with EU AI Act: You may not use agenticlive for any "unacceptable risk" AI applications as defined under the EU AI Act, including social scoring systems, real-time biometric surveillance in public spaces, or subliminal manipulation

4. Content Standards

Content generated or distributed through the platform must not:

• Constitute hate speech targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
• Glorify, incite, or instruct on violence, self-harm, or suicide
• Contain sexually explicit content unless operating under an approved adult content agreement with us
• Defame, libel, or slander any individual or organization
• Violate copyright, trademark, or trade secret law
• Constitute false advertising or deceptive marketing under FTC guidelines or applicable law
• Misrepresent AI-generated content as human-created in contexts where disclosure is required by law

5. Security & System Integrity

You must not:

• Attempt to gain unauthorized access to any part of the Services, other users' accounts, or third-party systems
• Conduct penetration testing, vulnerability scanning, or load testing on our infrastructure without prior written authorization
• Introduce malware, ransomware, trojans, spyware, or any malicious code
• Exploit, reverse engineer, decompile, or attempt to extract the source code or underlying algorithms of the platform
• Circumvent or attempt to defeat rate limits, authentication mechanisms, or security controls
• Use the Services to launch attacks against third-party systems or networks
• Intercept, monitor, or tamper with communications not intended for you
• Mine cryptocurrency or perform resource-intensive operations not related to legitimate platform use

If you discover a security vulnerability, report it responsibly to security@agenticlive.ai before disclosure.

6. Regulated Industries

The following uses require prior written approval and may require additional agreements:

• Healthcare / HIPAA: Processing Protected Health Information (PHI) requires an executed Business Associate Agreement (BAA)
• Financial services: Regulated financial advice, brokerage, or lending automation requires compliance documentation
• Legal services: Automated legal advice to consumers in jurisdictions requiring licensed attorneys
• Children's services: Any service directed at children under 13 requires COPPA compliance documentation
• Government / critical infrastructure: Use in critical infrastructure systems requires enterprise-level security review

Contact enterprise@agenticlive.ai for regulated use cases.

7. Resale & Commercial Restrictions

You may not:

• Resell, sublicense, or white-label the Services without a signed reseller agreement
• Provide the Services as a bureau service or pass-through to third parties without added value and without our written consent
• Use the Services to build or train competing AI platforms or agent orchestration systems
• Use API access to aggregate or re-export platform data for competitive intelligence

8. Enforcement & Consequences

We may take any of the following actions in response to policy violations, at our sole discretion:

• Warning: First-time or minor violations may receive a written warning
• Suspension: Temporary suspension of account access pending investigation
• Termination: Permanent account termination without refund for serious or repeated violations
• Content removal: Removal of violating content or agent configurations
• Legal action: Civil litigation or referral to law enforcement for criminal conduct
• Disclosure: Reporting to relevant authorities where legally required (e.g., CSAM, terrorism)

We reserve the right to investigate suspected violations and cooperate with law enforcement. We are not obligated to provide notice before taking action where immediate harm is threatened.

9. Reporting Violations

If you observe a violation of this policy by another user or through a deployed agent, please report it to abuse@agenticlive.ai. Include as much detail as possible. We investigate all reports and will take appropriate action.

We do not tolerate retaliatory action against users who make good-faith reports.

10. Contact

For questions about this policy:
NGX Labs LLC legal@agenticlive.ai  ·  abuse@agenticlive.ai